Services / SOC 2

SOC 2 Audits for Technology Platforms

Independent, CPA-led attestation of security, availability, confidentiality, processing integrity, and privacy controls.

The Audience & Problem

Accelerate enterprise sales cycles

Enterprise prospects are increasingly requiring service organizations to prove their security posture before passing procurement. An unvetted security profile is a primary bottleneck in contract negotiations.

A CPA-signed SOC 2 report provides B2B SaaS and technology companies with the authoritative, third-party assurance required to answer security questionnaires, pass vendor reviews, and build immediate buyer trust.

Report Types

  • SOC 2 Type I: Tests the design of controls at a specific point in time. Best for immediate, contract-driven deadlines.
  • SOC 2 Type II: Tests both the design and operating effectiveness of controls over a period (usually 6–12 months). The gold standard.
The Five Trust Services Criteria

Choose the right scope for your audit

Align your examination with your operational commitments and customer expectations.

Security

The mandatory Common Criteria. Protection of systems against unauthorized access, disclosure, or damage.

Availability

Ensuring systems and information are operational and usable as agreed upon in SLAs.

Confidentiality

Protection of sensitive information designated as confidential from disclosure to unauthorized entities.

Processing Integrity

System processing is complete, valid, accurate, timely, and authorized.

Privacy

Collection, use, retention, disclosure, and disposal of personal information in conformity with commitments.

Infrastructure & Compliance Tooling:

We perform audits across all cloud environments (AWS, Google Cloud, Microsoft Azure) and partner with leading compliance platforms (like Vanta, Drata, Secureframe, and others) to collect evidence with minimal disruption.

Typical Audit Phases

Our practical, CPA-led methodology

  1. 01

    Gap & Scope Definition

    We review your cloud configuration and define the specific systems and Trust Services Criteria required for your audit.

  2. 02

    Remediation Phase

    We help you draft missing security policies, configure identity settings, and prepare evidence trails for testing.

  3. 03

    Observation Period

    For Type II audits, we monitor your controls over the defined period, verifying operational consistency and logging compliance.

  4. 04

    Examination & Attestation

    Our CPAs perform the examination procedures and issue a SOC 2 report expressing the resulting independent opinion.

Audit Outcomes

Expected deliverables

  • AICPA-Standard SOC 2 Attestation Report
  • Management Assertion Statement
  • Description of Systems and Boundaries
  • Independent Auditor's Opinion & Test Results

Common Obstacles

  • Inconsistent Code Reviews

    Missing pull request approvals or lack of segregation between developer environments and production.

  • Unmanaged Employee Devices

    Failure to install Mobile Device Management (MDM) software to enforce encryption and screen lock policies.

  • Undocumented Risk Assessments

    Lack of an annual, formalized risk assessment reviewed and approved by management.

Service Use Cases

Who we support

B2B Cloud SaaS

Customer relationship platforms, communication APIs, and collaborative workspace tools.

Healthtech & Medtech

HIPAA-compliant hosting providers, electronic health record databases, and patient management platforms.

Managed Services (MSP)

IT service providers, cloud infrastructure administrators, and remote monitoring platforms.

Anonymized Outcome

Healthtech Startup Achieves SOC 2 Type II with Zero Exceptions

A fast-growing healthcare scheduling platform was blocked from signing an enterprise contract with a national hospital group due to a missing SOC 2 Type II report. Expert Insights scoped the audit for Security and Confidentiality, helped establish automated endpoint monitoring, and conducted a 6-month observation period. The audit concluded with zero exceptions, enabling the client to sign their largest enterprise deal to date within 10 days of report delivery.

Professional Standards

Readiness versus independent examination

AICPA guidelines require that CPAs maintain strict independence in fact and appearance during attestation engagements.

Advisory & Readiness Roles

We support your organization during the readiness phase to design controls, map compliance gaps, and recommend policy improvements. To ensure independence safeguards:

  • Management Responsibility: Management retains sole authority to review, approve, and implement all security policies, system configuration choices, and risk management decisions.
  • Separate Engagement Teams: If you select Expert Insights for both readiness advisory and the formal audit, we utilize completely separate engagement teams to perform the work.
  • Auditor Selection: You are never locked into our CPAs for the examination. You can hire us for readiness and select any independent CPA firm to sign the report, or vice versa.

Independent CPA Examination

The attestation audit is an objective, separate procedure conducted by our licensed CPA team under SSAE 18 attestation standards:

  • Independent Opinion: Our examination team performs independent testing of your operational evidence and issues a report expressing our unbiased professional opinion.
  • No Audit-Team Configuration: The CPA auditors conducting the testing are restricted from writing your policies, configuring your security systems, or conducting management decisions.
  • Formal Safeguards: We apply formal independence checks to identify, assess, and document safeguards against potential advisory-to-audit conflicts.

Related Resources

Get helpful guides and checklists to plan your SOC 2 compliance path:

SOC 2 FAQs

Frequently Asked Questions

How much does a SOC 2 audit cost?

Auditor fees vary depending on scope (Type I vs Type II) and the number of Trust Services Criteria. A Type I audit typically costs between $12,000 and $22,000; a Type II audit ranges from $18,000 to $35,000. Working with a regional CPA-led advisor helps eliminate coastal premium rates.

What is the observation period for a SOC 2 Type II?

A Type II audit evaluates controls over an observation window, which must be a minimum of 3 months, though 6 months is the standard baseline, and 12 months is preferred by large enterprise buyers.

Can we choose which Trust Services Criteria to test?

Yes. The Security criteria (Common Criteria) is the only mandatory baseline. You can selectively add Availability, Confidentiality, Processing Integrity, or Privacy depending on your clients' requirements and your system operations.

Does SOC 2 require compliance software?

No, compliance software is not mandatory, but it helps automate evidence collection (like tracking GitHub pull requests and employee training logs). We work with all major compliance automation platforms.

Let's Talk

Ready to plan your SOC 2 audit?

Speak with our licensed CPA audit team to scope your system boundaries and build an audit roadmap.